Medical Records Request

Online Patient Request Tool

If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.

Patients Submit Requests Here

Third-Party Requesters Submit Here

ShareCare FAQs

When will my online medical record request be ready?

Your records will be ready in 5-7 business days from the receipt of your electronic request.

How do I check the status of my request?

Go to https://recordstatus.sharecare.com

How do I pay for my records and/or radiology images?

Go to: https://payonline.hds.sharecare.com/#!/patients

How do I contact Customer Service?

You may call: 858-244-1811

Thumbs up and stars

“Crystal the receptionist is phenomenal at her job. She has a great personality and a sincere welcoming attitude. She efficiently checked me in. Dr Carter was great, she thoroughly explained the problem and solution to my problem in terms I understood. Her assistant was competent in getting everything ready and she too had a soothing personality. Love this practice highly recommend.”

Anonymous